1. GENERAL TERMS :

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• All drawings will include a subtle signature that you may not remove.
   

• I might record the drawing process and post it on my youtube.
   

• Prices are subject to change based on demand.
   

• I have the right to reject any order that I do not feel comfortable drawing for any reason.

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2. PAYMENT :

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• Currency accepted is either USD or  Indian Rupee and can be paid through PayPal or bank transfer. 
   

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
   

• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

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3. PROCESS AND DELIVERY :

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• I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (see point 7 further below for more info on refunds)
   

• While I'm working on your commission I will make reviews with you to make sure I make it just right for you!
   

• The amount of reviews depends on the complexity of the work.
   

• During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.
   

• The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work and con seasons.
   

• If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.
   

• Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)

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4. REVISIONS :

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• A fee will be added if you want something changed on the final drawing - unless, of course, a misunderstanding from my side has been made.
   

• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
   

• If your reference is unclear to start with changes will come at an extra charge.

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5. COPYRIGHT / USAGE POLICY :

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• I, Banadeep Mahato (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

  • Promote myself with it everywhere,

  • Publish books with it (artbooks, etc.),

  • Display it everywhere to my liking (website, social media, etc.),

  • Post it wherever I want.
     

• The buyer is allowed to:

  • Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

  • Print the artwork and claim the character(s) as their own, but not the artwork itself.

  • Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.

  • Use the artwork on their Youtube channel and in monetized videos(with credit to the artist) as long as the artwork itself is not the main subject for the earnings.
     

• The following is considered copyright infringement:

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way.

  • Claiming the artwork as your own

  • Removing my signature from the artwork

  • Altering the artwork without my consent
     

• I reserve the full rights to the image and it's use/distribution unless otherwise agreed upon (Rights to the image for your own non-personal use may be purchased at any time).

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6. CUSTOMER SATISFACTION :

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• I will do my best to make my customers/clients happy!
   

• If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.
   

• I am willing to change some of my terms for you if you ask before I start on your commission. If you, e.g., do not want me to post the commissioned art piece anywhere, we can discuss this.

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7. REFUND / CANCELLATION POLICY :

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• The buyer is not allowed a refund once I started working on the commission(I will notify you when I have started on your commission).

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• If for any reason I am unable to start your commission you will receive a full refund.
   

• If you cancel your order before I started it, you can get a full refund.
   

• If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
   

• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all before-mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

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If the buyer breaks any of the points stated above they will lose all the before-mentioned rights to the artwork commissioned by me, Banadeep Mahato (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.

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